The General auto insurance is offered to residents in 44 states throughout the country. Standard coverages such as personal liability, collision, medical payments, and underinsured motorist coverage are included on most plans. Additional add-on features are available as well. One of the defining aspects of The General’s service is their history of accepting “high risk” applicants. The company has its corporate headquarters in Tennessee, with support call centers in Arizona, Louisiana, and Ohio. Branch offices are currently only located in Louisiana.