Learn how to manage your Concord Group Insurance policy online by reading the guides posted on this page. Concord’s online service is called CONNECT. Once you’re signed up for a CONNECT account you will be able to make online payments, view policy details, update billing preferences, print out ID cards, and more.

How to Log In

Step 1 – Starting from the homepage (http://www.concordgroupinsurance.com/), hover over the “Manage Your Account” button and then press the “login to CONNECT” link.

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Step 2 – Fill in your email address/password and then press the “sign in” button to access your policy.

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Forgot Password – Go to the main login page and hit the password link. Enter your email address and press continue. Follow the on-page instructions to reset/recover your password.

Enroll in Online Access

Step 1 – Press the “Register to CONNECT” link.

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Step 2 – Enter your policy number, access number, and ZIP code.

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Step 3 – Create your username/email and password.

Make a Payment

Step 1 – Go to the payments page (link opens in a new window/tab).

Step 2 – Press the “click here” link as outlined below.

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Step 3 – Fill in your policy number/ZIP code and click the next button.

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Step 4 – Provide your payment details.

File a Claim

Step 1 – Go to the claims reporting page and dial the number of your local agent/office.

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